Guest Testimonials

  • Asaba Ryokan in Shuzenji Onsen, Izu, Japan

    "What a tranquil, beautiful place. Thanks so much for the recommendation and making it happen! Your directions to get here were invaluable too. We’ve had a wonderful start and much needed relaxation. Also thanks for your lovely note- very thoughtful."

    Christine from Hong Kong

    Visited Japan in May 2026

  • Sunset over the ocean with a sailboat and tropical palm trees, overlooking a resort pool and sandy beach.

    "We have just settling into our gorgeous pool villa!! They have upgrade us and it is massive. Thank you infinitely for the care and all the arrangements you are truly the best of the best!"

    Marya & Family from Hong Kong

    Visited Phu Quoc in April 2026

  • "Hi Marinda! First of all, thank you for your welcome gift. You always do everything on highest level which we appreciate a lot. As for the hotel: amazing service, great food so far a beautiful nature.It's a beautiful trip and we are very pleased, very! We got a late check-out and a late departure from the hotel, which is great and extends our holiday a little."

    Ally & Fabian from Hong Kong

    Visited Maldives in March 2026

  • Outdoor poolside area with lounge chairs, umbrellas, and scenic mountain view

    "Hey Marinda, we are back and it was a real great trip. Franschhoek was great as it was the perfect base. The hotel was nice, great service (had a driver) and beautiful garden with a good pool for kids. Your inside tip to Gansbaai was fantastic, it was my favorite. The community was insanely nice with modern homes spread over the area and a great beach. Stores near by, great to calm down. Our boutique hotel in Camps Bay had the best view ever and great rooms even though some details could have been maintained a bit better. So thank you very much, it was perfect."

    Simon & Family from Germany

    Visited South Africa in March 2026

  • Luxury resort with a central pool, surrounded by lounge chairs with umbrellas, lush greenery, and modern buildings in the background.

    "Thank you so much for organising our stay at the Mandarin Oriental Desaru Coast. Absolutely love it there. It’s always so quiet. Thank you for the welcome amenities and the upgrade. Everything is absolutely magical."

    Briar from Australia

    Visited Malaysia in February 2026

  • An elephant standing at a waterhole with trees and reflections in the water under a clear sky.

    "Thank you for this wonderful vacation. It was truly magical, especially Shamwari, which completely blew us away. But The Thatch House, La Clé, and Stranloper in Paternoster were also absolutely beautiful. Thank you so much for everything; you truly gave us our most wonderful vacation ever."

    Chris from Germany

    Visited South Africa in January 2026

  • "It was a great trip and the hotel looked after us so well. Perfect getaway from the city. Thank you for your arrangements and booking everything around our stay."

    James from Singapore

    Visited Indonesia in December 2025

  • Aerial view of Atlantis The Palm hotel on Palm Jumeirah in Dubai, with the city skyline in the background and water surrounding the island.

    "Thank you so much for everything you do for us, you truly are amazing. They have upgraded all of our rooms, only something you can get right. We loved all the restaurants you booked for us and got the best tables. We can't wait for you to arrange all our travels for 2026!"

    Jane from London

    Visited Dubai in November 2025

  • "Thank you so much for the note, the upgrade, everything. What a place. The hotel is insanely good and the service impeccable. The holiday was absolutely magical, thank you for your help."

    Elias & Family from Hong Kong

    Visited Bali in October 2025

  • A tropical outdoor dining area with wicker chairs, umbrellas, and hanging green lanterns among palm trees, overlooking the ocean, with a woman in traditional conical hat walking.

    "You’re certainly spot on with your recommendation! Have only been here an hour and already know it’s going to be great. So many cakes and treats!! Thank you so much for organising everything and making our celebrations so special."

    Jen & Udo from Hong Kong

    Visited Vietnam in September 2025

  • A rustic stone house with a tile roof, surrounded by a lush garden with trees and flowering plants, under a clear blue sky.

    "Thanks for everything Marinda, the arrangements were amazing. The room is beyond and the whole journey has been absolutely incredible. We have unpacked and never want to leave. Thank you for arranging all the details for us."

    Vincci & Will from Hong Kong

    Visited Tuscany in August 2025

  • "We just arrived and they upgraded us all to junior suites! You are incredible and everyone is in tears, it is such a beautiful place. Thank you so much for putting in all the hard work and making this such a fanatastic trip."

    Craig & Family from Australia

    Visited Ibiza in July 2025

  • Luxury beachfront pool area with lounge chairs, umbrellas, and palm trees overlooking the ocean.

    "We had such a lovely start to the trip and are impressed. We have received an amazing upgrade and also had a very warm welcome from General Manager and team members that speak our native tongue! It is the small touches that you always arrange for us that make our holidays so special. We are excited for the rest of the trip, thanks for taking care of all this for us! We appreciate everything you do. Really amazing indeed."

    Fabian from Hong Kong

    Visited Vietnam in June 2025

  • Sunset over a city with tall buildings, trees with purple blossoms, and a white monument in the foreground.

    "Hi Marinda, every arrangement on that trip worked well, thank you! All the holidays you arrange for us are always so easy and seamless. You are great at what you do and we love working with you."

    Alan from Singapore

    Visited Mexico in June 2025

  • A woman and young boy sitting by a pool on the beach watching horses walk along the shoreline in the ocean with a forested coastline in the background on a sunny day.

    "We had the most amazing time. Both places were incredible in their own ways and the trip felt completely seamless and stress free which was exactly what we needed after a hectic few weeks. The airport assistance is a great touch and the staff at both hotels were the best. My biggest issue is trying to decide which hotel I’d go back to first."

    Adam from Hong Kong

    Visited Indonesia in May 2025

  • "What an incredible experience. You have moved me to tears, the special welcome back by the General Manager, the amenities, your welcome card, everything is so well curated and thought through. Your passion for what you do is remarkable. Thank you so much for making our time back at One&Only Cape Town so magical."

    Cosima & Family from Germany

    Visited South Africa in April 2025

  • "We loved the combination of Bangkok and Phuket. And it was great bringing the kids along, you selected the perfect hotels for us in both places it is exactly what and where needed to stay. Thank you for convincing us to opt for The Surin in Phuket, they upgraded us and gave us complimentary massaged because we booked through you. I know we have planned another trip with you for Easter next year, but we will book Thailand with you again for 2027. We can't wait! Thank you again for all your expertise."

    Moritz & Family from Germany

    Visited Thailand in March 2025

  • Luxury poolside cabana with striped lounge chairs and umbrellas overlooking the ocean, with tall palm trees and distant islands in the background.

    "Everything is going well, and the villa is absolutely amazing! You have arranged it so well - from the arrival groceries, logistics, restaurant bookings to the activities. It is so great to spend quality time with the family and not to worry about anything because you have taken care of it. Thank you for helping us with everything."

    Veronica & Family from Denmark

    Visited Thailand in February 2025

  • "We are just reminiscing about our incredible trip to Rosewood Mayakoba that you organised for us and we have the best memories. It was such a wonderful experience, so relaxed and perdect all around. Thank you for all your help with organising it."

    Bettina & Family from Germany

    Visited Mexico in January 2025

  • “Thanks so much for all of your planning. My trip was so much better than I could have hoped thanks to you. Everything was wonderful. I truly had the best trip. I'm already talking about heading back to Niseko with friends next ski season!“

    Jen from Singapore

    Visited Japan in December 2024

  • RMW Luxury X One&Only Desaru Coast

    “I wanted to thank you again for your assistance in booking the accommodation for us with all those great benefits of yours. It was only a two-night stay but we left feeling like it was a proper holiday. The team looked after us so well and I am sure you had something to do with that. Thank you again, and until soon for the next trip.”

    Inge & Family from Singapore

    Visited Malaysia in November 2024

  • RMW Luxury x Franschhoek

    “It could not have been better. You have made our trip, we are beyond happy with all your planning, tips and selecting the most beautiful hotels for us in Hermanus, Cape Town and Franschhoek. Thank you for another great holiday.”

    Cornelis & Family from The Netherlands

    Visited South Africa in October 2024

  • A white sailboat in turquoise water, viewed from a hillside with green shrubs in the foreground.

    "We have arrived and once again getting the VIP treatment with all the room upgrades, special beach cabanas and the best position reserved for the week. Thank you for arranging everything!"

    Jane & Family from Australia

    Visited Ibiza in August 2024

  • RMW Luxury x Spain

    “We just arrived at our next destination in Spain and the hotel has upgraded us to a magnificent suite overlooking the city. We are enjoying every moment. Thank you for taking such great care of us!”

    Lucille & Family from The Netherlands

    Visited Spain in July 2024

  • Outdoor restaurant with round tables covered with white tablecloths, set with glassware, and surrounded by wicker chairs. There are lush green bushes and trees, and a wooden structure with a shadow pattern on the ceiling, all in a bright sunny setting.

    "Our trip would not have turned out the way it did without you. Everything was perfect and so well organised. We loved your recommendations and all the little details you arranged on our behalf made everything so smooth. The properties and restaurants looked after us so well and treated us like VIPs, it made us feel so special. And we know you did that! So a big thank you for everything. Can't wait until our next trip."

    Bronte & Friends from United Kingdom

    Visited the South of France in July 2024

  • RMW Luxury - Mallorca

    “Thank you Marinda! We have loved the resort you selected for us and the trip was great. We would like to book this with you for next year again.”

    Luke & Family from United Kingdom

    Visited Mallorca in June 2024

  • Farmer sitting on a buffalo in a green field during sunset, with mountains in the background.

    “You have made my dream become a reality. It was a trip of a lifetime and something I wanted for so long. Thank you for thinking of every detail and for checkin with us throughout the trip. Your support and assistance is one of a kind.”

    Phuong & Family from Germany

    Visited Vietnam in April 2024

  • Scenic garden with a dirt pathway lined with rocks, diverse green plants, and blooming flowers, with mountains in the background and trees in the midground.

    “It was really fantastic - our best holiday so far. You selected the most incredible accommodations; we particularly liked Thatch House and Boschendal. We are already looking forward to the next trip. And from now on, we are only planning with RMW Luxury.”

    Helene & Family from Germany

    Visited South Africa in March 2024

  • A snowy mountain landscape at dusk with a house illuminated by warm lights, surrounded by snow-covered pine trees.

    "The chalet is fantastic and the skiing is great. The hotel was also fabulous, amazing people and service. Courchevel is the place to stay and will book a chalet there next year again. It's amazing."

    Jane & Family from Hong Kong

    Visited the French Alps in March 2024

  • A silhouette of a giraffe standing behind a thorny bush in the African savannah during sunset, with a tree and distant hills in the background.

    "It was beyond what we could have imagined. We loved going out for the game drives, the bush is so beautiful. The kids had the best time taking turns up in the front seat with the ranger, and we spotted all the Big Five. Everyone at the lodge was exceptional. Thank you for your guidance and booking for us. Best family trip yet! It’s left a big mark on our hearts forever."

    Emma & Family from Australia

    Visited South Africa in February 2024